FAQ

General

  • You can check in from 15.00 and must leave the accommodation before 10.00.

  • If you arrive later than 18.00, we would appreciate it if you inform us in advance by phone or e-mail. If the reception is closed on arrival, we will put the arrival folder in a locker at the reception. 

  • Two cars per villa can be parked at the villa; if there are more cars, they have to be parked along the access road to the entrance. Cars must not be parked on the lawn or the road.

  • There is a heated outdoor swimming pool. This pool is 20 metres long, 10 metres wide and up to 1.38 metres deep. The outdoor pool is closed in winter and is only open to a limited extent in the early and late seasons (depending on the weather and outside temperature). There is also a children's pool, the water here is up to 80 cm deep. There is also a water play paradise in the park; a covered water playground with a large slide and climbing equipment. The water is up to 40 cm deep and there is a shallow paddling pool. For adults (from 21 years) there is a wellness area with whirlpool and sauna. The sauna must be booked in advance and is free for all guests of the Paardekreek. From the water play paradise, you walk through to the indoor pool where you can go in the morning for a sporty start to the day, lane swimming. The rest of the day the pool is open for recreational use. The indoor pool is open all year round (apart from any works/maintenance).

  • The animation team is present during the May holidays, Ascension Day, Whitsun, all weekends in June, the summer holidays and the autumn holidays.

  • Dogs are welcome on a leash at the park. There are several dog toilets on the campsite and you will also find a dog shower. Dogs are allowed in the villas on request. For a stay with a dog at the Paardekreek you pay surcharge per dog per night.

  • At the park you can use our WiFi network free of charge. All villas have their own modem, just like at home. The code for the Wifi is in a list on the meter cabinet, which you will find at the entrance.

Renting

  • In quiet times it is possible to check in earlier. If you wish to check in earlier, you can contact us in advance by phone or e-mail.

  • If the additional persons are under 4 years old (max 2) and sleep in a cot, this is allowed after consultation with the reception.

  • It is possible to reserve a high chair or a bed, there are extra costs. If you book one of our villas, you can choose a child-friendly villa. This means that the sockets are secured and there is a stair grille at the bottom of the stairs. A cot, playpen and high chair are also available. For our child-friendly villas you pay a supplement per stay. 

  • In the villa there is both an ordinary coffee maker and a Senseo coffee maker. 

  • Each villa has a combi-microwave.